Charla currently provides part-time administrative support to the FACET director as well as the FACET Retreat and FALCON Conference planning committees. She is also the editorial assistant for both the Journal of the Scholarship of Teaching and Learning and the Journal of Teaching and Learning with Technology.

In addition to supporting the FACET office, Charla continues to serve as administrative assistant in the Office of the Executive Vice President for University Academic Affairs in Bloomington. She has been with Indiana University since 2008, beginning at the IU Southeast campus, where she held several executive support positions, working with the vice chancellor of alumni and community engagement, the vice chancellor for student affairs, and also as executive assistant to the Chancellor. While working full-time and attending classes as a distance education student at IU East, Charla earned a bachelor of general studies degree with a minor in communication studies in December 2016.