Charla currently provides part-time administrative support to the FACET director as well as the FACET Retreat and FALCON Conference planning committees. She is also the editorial assistant for both the Journal of the Scholarship of Teaching and Learning and the Journal of Teaching and Learning with Technology.

In addition to supporting the FACET office, Charla continues to serve as administrative assistant in the Office of the Executive Vice President for University Academic Affairs in Bloomington. She has been with Indiana University since 2008, beginning at the IU Southeast campus, where she held several executive support positions. At IU Southeast, Charla has worked with vice chancellors in university advancement, student affairs, and also as executive assistant to the Chancellor. While working at IU Southeast she earned an associate of arts degree and is currently completing a bachelor of arts in general studies with a minor in communication studies as an IU Online Education student at IU East.